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The role of the nurse in receiving a patient in the ward
HOUFOVÁ, Tereza
The usual everyday practice in medical devices is consist in reception of the patient for subsequent hospitalisation. The patient admission is a subject to a number of essential steps which has to be secured by the nurse. The nurse should have a full range of skills like to have the ability to organize the work, be patient and select a calm approach. The theoretical part of this bachelor's thesis describes the professional, administrative and the other steps in the admission of a sick patient for its hospitalization. The research part of the work was compiled in the form of a qualitative researching survey using a semi-structured interview. The first goal was to map the role of the nurse in admitting the patient to the A&E. The second goal was to map the communication skills of the nurse with the patient at the reception of A&E. To achieve the goal were set two research questions. What are the nurse's roles in admitting of a patient to the clinic? How can a nurse's communication skills affect a following collaboration with the patient? The research investigation has shown that although it has been conducted in two different departments of the one selected hospital; the results did not differ significantly. The respondents have been identified in individual tasks except of a few specific differences between the two work places. The respondents have been identified in individual tasks except for a few specific differences between the two workplaces. The results have shown that the role of the nurse lies in a wide range of tasks like ensuring blood collection, necessary examinations, etc. The administrative aspect is also provided same as data verification together with information to the anamnesis. Furthermore, the investigation has shown that the correct communication skills of the nurse are based on a correct and patient attitude together with the ability to be able to estimate the individual's behaviour. Nurses have pointed out the fact that this ability is closely connected with the length of a practice. The results of the work can be beneficial for nurses working on the reception of the A&E as well as for nurses newly coming and for students of medical schools. It could be very interesting to represent these results in professional journals because there are just a small amount of publications that comprehensively describe the individual steps.

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