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Perception of Workload and Job Satisfaction among Social Workers.
FORMÁNKOVÁ, Aneta
The bachelor thesis is focused on the perception of workload and satisfaction of social workers. Furthermore, it deals with work and psychological stress of social workers, on its compensation and sustainable motivational component of this profession. The bachelor thesis is divided into theoretical and practical part. In the theoretical part there is a more detailed description of the profession of social worker defined by Act No. 108/2006 Coll., about social services and related basic terms. There are also areas focused on work and mental stress, burnout syndrome, motivation and remuneration of social workers and related satisfaction. Last but not least, there is an area focused on coping with and preventing mental stress and workload. The qualitative research method was chosen to prepare the practical part of the thesis. The data were organized using a semi-structured interview with ten social workers of various organizations in the Czech Republic. The main aim of the analytical part of is to emphasize the work and mental stress of social workers and to find out what influence it has on their professional and private life. The research questions were mainly focused on motivation and rewarding of social workers, perception of specific stressors and workloads, but also on the influence of social, family sphere, and above all on the work team. Following the interviews, it was possible to point out the current perception of the performance of the social worker's profession. This thesis could be beneficial for students of Social Work as an insight into the current perception of a social worker's profession from a real and practical perspective. The result of this bachelor thesis can also provide insight into the current state of work and mental stress of social workers and point out the possible optimization of the prevention of psychological problems associated with the performance of this profession.
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