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Patient rights and obligations in the provision of medical services.
FIALOVÁ, Jindřiška
In recent years in academic circles, but also in public they are increasingly talking about patient rights and obligations relating to health care. Although awareness of patients increases, the current situation is unsatisfactory and requires qualitative change for the better. I believe that everyone should have in this area, at least the basics, because if the patient finds himself in a doctor's office, it is important to know their rights, but also obligations mainly due to an equal relationship of patient and physician. Right and duty are paired term. Law of one operator, the obligation of another person before the law. In the relationship between doctor and patient outweigh the rights of the patient. They are guaranteed by international conventions, constitutional laws and laws "ordinary" which, in my thesis I mention. Their fulfilment can then be implemented through the respective responsibilities of healthcare professionals and healthcare facilities. The long-awaited law no.372/2011 Sb., On health services, which replaced the outdated and repeatedly amended law no.20/1966 Sb., On care and people's health was the subject of great expectations from professional and lay public. These changes should lead to greater patient satisfaction and improve the quality of care provided. Any change may also bring a series of problems, especially when patients have had sufficient knowledge of the new legislation. Knowledge of legislation in this area is essential to ensure that the patient can exercise their rights and defend themselves in the event of a violation. The thesis is divided into two parts: theoretical and practical. The theoretical part will briefly deal with the historical development of the rights and duties of patients, explaining the core concepts that relate to patient care and medical law. Furthermore, in this work I mention important legislation in the health sector, worth mentioning Convention on Human Rights and Biomedicine, and the above-mentioned law č.372 / 2011 on health services and conditions of their provision. For the practical part of the chosen method of quantitative research - questionnaire technique. The research sample consisted of 136 respondents from Trebic district. The aim of the thesis is to summarize legislation and to identify the knowledge of rights and duties of patients among the general public. To achieve the research goal I set two hypotheses. First hypothesis: Patients with higher education know more rights and obligations of patients than those with less education. The second hypothesis: Women know more rights and obligations than men. Based on the data and statistically evaluated both hypotheses were confirmed. The results of this research show that patients with higher education know more rights and obligations of patients than those with less education, and also significant superiority in knowledge of women over men's knowledge.
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