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Human devaluation by medical staff
DRÁBIKOVÁ, Martina
The thesis deals with the issue of devaluation of persons by medical and paramedical employees. Health service is the field in which the human dignity should be respected. The devaluation of men/women occurs during social contacts and even in health service, situations leading to devaluation may occur due to unconscious and unaware communication. For mutual contacts of the (para)medical employee and the patient, not only a good knowledge of psychology, but first of all the ability to apply adequately communication skills in practice is necessary. The patient should not represent for medical staff only diagnosis, but first of all he/she should be seen as a human being. Behavior of (para)medical employees should be supporting and strengthening, it should not only contribute to a quick recovery, but also to the psychological balance and well-being of patients. Three goals were postulated for the purposes of this thesis. The first goal was to find out if the devaluation of men/women by a (para)medical employee occurs during the hospitalization. It follows from the results of the research that situations of patient devaluation by the medical employee occur really. The purpose of the second goal was to find out the ways of person devaluation during the hospitalization. It follows from the investigation that the devaluation may take place in different ways. The research questions cover practically with this goal. The most frequent way of devaluation is unsuitably conducted communication of medical employees. The third goal was to find out if the medical staff has an impact on the devaluation of man. Patients do not have experience with an arrogant behavior but consider it as devaluing. It was found out by the investigation that the personal staff has an affects the devaluation of man because individual members of the nursing team contributes to the devaluation of the patient. These, was confirmed by the answers of patients in quantitative research. The respondents believe that the number of the medical staff rather does not support evaluation of the patients. It can be concluded that the personal staff in some way affects the devaluation.
Meaning of communication skills for students of nursery expressed by themself
DRÁBIKOVÁ, Martina
In this work communication skills of students of a bachelor program of nursing of the second and the third year at Faculty of Health and Social Studies, University of South Bohemia in České Budějovice were assessed. Communication skills are important both for successful study at university and for successful work in healthcare services. They especially important for nurses who build very close relationships with patients. There are four parts of the bachelor thesis: 1. theory of communication including details of communication process, function of communication and verbal and non-verbal communication; 2. communication in healthcare services with emphasis to nursing; 3. teaching of communication during the first year study of nursing and 4. quantitative investigation of communication skills of the students using questionnaires of nursing followed by discussion. There were two aims: 1. to reflect self-evaluation of the communication skills by the students; 2. to evaluate practical applicability of the communication skills acquired during university study. Two hypotheses were formulated: 1. The students consider their own communication skills to be good.; 2. The students apply the acquired communication skills in their work. The results obtained in this work can give a feedback to the teachers of communication skills in healthcare system.

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1 Drábiková, Marianna
2 Drábíková, Marie
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