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Awareness of the public about social assistance system in the Czech Republic
 NAJMANOVÁ, Radka
This thesis deals with the social assistance system in the Czech Republic and makes a survey of the system as a whole. Its main objective is to present changes that have occurred in this particular area and to show how the Czech public perceives these reforms. In the theoretical part of the thesis I feature characteristics of the social assistance system with an emphasis on forms of assistance {--} social assistance benefits and social services. The empirical part describes views of respondents selected from the general public of individual areas of social assistance system and also of the system as a whole, including its evaluation. Partial objectives of research investigation turned out to be very important for making a survey of the views, therefore I focused also on finding out experience of people and awareness about social assistance system and resources people obtain this information from. I used quantitative research, the interview method and as a data collection technique I used a questionnaire. The research results show that awareness of the public about social assistance system is rather poor. Most addressed people had very incomplete knowledge in the field of social security and did not know the term social assistance at all. Respondents weren´t able to express their opinion because they had little information about the issue. The results point out low level of awareness and lack of interest of the Czech public about social assistance. I believe that Czech public is disoriented following the adoption of new laws. I would recommend paying much more attention to the transmission of information to users, to support general awareness and the ability of competent authorities to provide users with understandable information.
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