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Work - related stress in emergency medical workers
PRAGEROVÁ, Tereza
The theoretical part describes the anatomy of stress, symptoms of stress, causes of stress and stress phases for better orientation in this problematics. Chapters are focused on the definition of Medical rescue service, exit groups and the personality of a medical rescuer. Followed by the description of stress and the development of its various diseases, where is included for example stress syndrome, acute reaction to stress, posttraumatic stress situation and the burnout syndrome. In the thesis is also mentioned the prevention of stress, where are located active and passive techniques and other ways to prevence stress management. The last two chapters include psychological resistance plus psychic hygiene. Practical part of the thesis was developed using qualitative research by a technique of semi-structured interwievs. The data collection was carried out with six medical rescuers of the Medical rescue service of the South Bohemian on the regional center in Jindřichův Hradec. The interwiev contained eighteen questions focusing on the problematics of stress pramedics. The interwievs are overwritten into the case reports and subsequently for the clarity transferred into the charts. The results of the thesis showed, that the most common causes of stress in the work process of the medical rescuers from Jindřichův Hradec can not be unambiguously determine, because each of my respondents is placed unter the stress by another situation. For the rescuers the moct common way to deal with the stres are sport activities, time spent with friends or walks. The results of the thesis shows, that even the rescuers are entitled to feel stress and the employer should also contribute to ist elimination, for example by increasing benefits of this work in the form of relaxation stays for the rescuers at least once every two years.
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