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Methodology for assessing social effectiveness of institutions executing public policies
Bohatá, Marie ; Putnová, A. ; Rašticová, M. ; Bédiová, M. ; Cebáková, A.
The methodology certified by the Technological Agency of the Czech Republic (TAČR) is based on an original concept of social effectiveness of public administration reflecting modern trends in governance supporting the trustworthiness of the public service and emphasising the public interest, openness, participation, and integrity. The self-assessing methodology aimed at creating a self-learning organisation is developed for the internal needs of public administration. It has a modular character and encompasses such building blocks as strategic management and coordination, operational management and performance, external communication, ethics and integrity, and HR policy and social climate. It can be used at different organisational levels within the state administration and the self-government. It is user-friendly providing the user with an immediate feedback as well as a guidance in generating improvement actions. Simultaneously, the methodology is of inspiring nature, as it serves as a repository of good practices.
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