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The Performance of Supplier Customer Relationhips in first Stage of the Supply Chain.
Chytilová, Ekaterina ; Jurová, Marie (advisor)
The construction of firm flexible logic chains is one of the priority directions in present-day market research and development. According to experts (M. Zelený, K. S. Kim,H. Liang, G.A. Knight), nowadays we face the relatively swift growth of small-scale and medium-scale companies which are taking all anvantages in the market. That’s why the customer-supplier relationship in a medium-scale business is now one of the lines of potential scientific research. This thesis provides the research of the customer-supplier relationship with first-level suppliers in the medium-scale companies with discontinuous custom production and other types of business without strict resrictions on geographic region. That’s why the customer-supplier relationship without both country-related conditions and characteristics of the business is under investigation. The main goal of the thesis is to develop the method of the selection of the first-level supplier in order to optimize an custom management in the medium-scale companies with the custom production and other types of business (delivery and/or providing services). The main goal to be achieved, the thesis contains: 1) The analysis of company’s satisfaction with the current level of provided relationship with the first-level supplier in logic chains in the medium-scale companies with the custom production and other types of business (delivery and/or providing services), the carying-out of the pilot research with the following analysis of the results. 2) The critical evaluation of currently provided information in the field of the customer-supplier relationship in a given type of companies. 3) The determination of criteria to evaluate the customer-supplier relationship and the elaboration of the universal tool to provide the comprehensive evaluation of the first-level suppliers in the given type of companies. 4) The primal affirmation and examination of the ability of the elaborated tool to operate. 5) The compilation of comparative visual case study. 6) The determination both research restrictions and the conditions of the practical use of the elaborated tool and the evaluation of the thesis contribution to science.

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