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Volunteering in work with drug addicted people
 HORÁKOVÁ, Markéta
This thesis deals with issue of volunteering in work with drug addicted people, which is still not so expanded among the volunteers. The theoretical part of the thesis is divided into three parts. The first part is dealing with volunteering in general - who is the volunteer, what is the motivation for volunteering or look at the volunteering by society. The second part is dedicated to the syndrome of addiction and drugs. The last is introducing the social services for drug addicts. Primarily Contact center in Prostějov in which the research was done. The objective of the thesis is to find out the attitudes of users and workers from Contact center in Prostějov on the presence of volunteers. The research was done by qualitative strategy, method of questioning and the technique of half-structured interview was used. The first part of the research is focused on the attitudes of users of Contact center Prostějov on the presence of volunteers. I tried to get information about if they perceive the volunteers in the contact center positively and if it gives them any benefits. Or the other way they will not come to the contact center because the presence of volunteer intrudes them the safe environment of the contact room. The second part of the research deals with the partial goal of the thesis - the attitudes of workers of Contact center Prostějov on the presence of volunteers. Some organizations can perceive the volunteers as a burden because of the mentoring, the supervision of their work and so on. But on the other hand, there are workers who are grateful for any help because then they have more time for another important work. The thesis is important for practice since it will be given to the workers of the Contact center Prostějov and they could use it for work with volunteers.
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