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Measurement of Economic Effectiveness of IS/ICT
Čelikovský, Filip ; Maryška, Miloš (advisor) ; Faina, Michal (referee)
The main goal of this thesis is to measure the economic effectiveness of the specific real IS/ICT based on real data, which were provide by the owner of the system. Next goal is to describe how to measure economic effectiveness of IS/ICT, especially based on costs and effects analysis. Complex information about economic effectiveness of IS/ICT issue and also costs and effects analysis of enterprise informatics are made up of knowledge gained by studying professional publications aimed to this and relative topics. Necessary data to measure the economic effectiveness of the chosen IS/ICT was gained by its owner. To reach the main goal, author chose a few commonly used financial indicators and proposed two other metrics. Based on calculations of these indicators and metrics, author estimated that the rated system is economically effective. Author forwarded the results of measurement to the owner of rated system, along with the comment of author. The contribution of this thesis is that shows the universal procedure of economic effectiveness measurement of IS/ITC in clear and complex structure. The thesis can be divided into two logical parts -- the theoretical one and practical one. In the theoretical part, author describes in standalone chapter possibilities in dividing of costs and its identification, severity of this act and also possible ways of the cost evidence. The next chapter speaks about effects of IS/ICT, where author also mention possibilities in dividing of effects, ways of their identification and measurement. This capture also put the accent especially on the hardness of their assignment. The last theoretical chapter imaginarily joins the antecedent chapters because describes a few financial indicators and metrics, suitable for measurement of economic effectiveness of IC/ICT. In that case, this capture speaks about usage data about costs and effects in measurement of economic effectiveness. One whole chapter is devoted to practical part of this thesis, in which author used all defined indicators and metrics from theoretical part and measured the economic effectiveness based on real data. Thus, author used the knowledge from theoretical part in the practical one. The part of measurement is also a discussion of the results.
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