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Description and methodology of starting ICT SSC
 Pucholt, Vladimír ; Gála, Libor (advisor) ; Hausmann, Oto (referee)
Diploma thesis deals with the topic of shared service center. Aim of this thesis is to charac-terize ICT SSC and propose a formalized procedure for the establishment of ICT SSC in the Czech Republic. To achieve its objective, the thesis is divided into two pats. The first part presents a theoretical framework of shared service centers. Newly acquired knowledge is used in the second part. The second part presents a formalized procedure establishing ICT shared service centers and case study. Case study is based on real project, which was implemented by an international retail group. The author's contribution to this work lies in comprehensive description of the problem and the integration of theory and practice.
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