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Vliv důvěry na výkonnost podniků, klastrů a nákupních aliancí
Fiala, Roman
FIALA, R., 2012: The impact of trust on performance of enterprises, clusters and purchasing alliances. Mendel University in Brno. Dissertation thesis. This dissertation thesis is concerned with verification of how trust influences the performance of enterprises, clusters and purchasing alliances. Three models have been formed on which relationships among variables are proved by means of structural equation modeling. The first model deals with relations between the interorganizational and interpersonal trust in the supplier from the purchaser's point of view, negotiation costs and the level of conflict between suppliers and customers, and with the performance of suppliers and customers. Based on calculations, statistically significant relation has been discovered between the trust (interorganizational and interpersonal) and the negotiation costs, the trust (interorganizational and interpersonal) and the level of conflict, the performance of suppliers and the negotiation costs, the performance of suppliers and the level of conflict, as well as the relation between the performance of suppliers and the performance of customers. The second model shows a relationship between reputation among members of clusters, the trust among their members and the performance of clusters. Out of the three relations researched two were statistically significant (i.e. the relation between the reputation and the trust, and the trust and the performance). The relation between the reputation and the performance was statistically insignificant. The third model verifies a relationship between the reputation of the purchasing alliance headquarters, the trust in it, and the performance of the purchasing alliance. Statistically significant relations have been discovered between these three variables.
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