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Modeling Business Processes in IT
 Mikyska, Vladimír ; Ochotný, Vladimír (referee) ; Juřica, Pavel (advisor)
The thesis is focused on processes. Specifically on the creation process maps in IT business. The theoretical part discusses in the beginning what is a project and project management. It also describes the process environment and what the process is. Describes the process management and characteristics of the process. Splits processes according to their importance and compares the functional and procedural approach to management. Specifies how to describe the current state of processes and procedures for their modeling. In the practical part are created process maps that describe the processes in the technical support of the company.
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