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National Repository of Grey Literature

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Possibilities of Marketing Applications in the Express Transport Sector Plíva, Jan ; Mottlová, Libuše (advisor) ; Bursíková, Marcela (referee) Práce se věnuje oboru dálkové osobní dopravy v České republice z pohledu zákazníka ? cestujícího. Zkoumá současnou nabídku služeb na trhu a spokojenost zákazníků s nimi. Současně hledá příčiny spokojenosti i nespokojenosti zákazníků s veřejnou dopravou a aspekty, které mají vliv při rozhodování mezi dopravou veřejnou a dopravou individuální. Naznačeny jsou cesty k rozvoji oboru dálkové dopravy a konkurenčního prostředí v oboru a možnosti uplatnění marketingových přístupů. Detailed record

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