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Analysis of Customer Services in TAMTAM BAR
Vrabcová, Kateřina ; Nováková, Eliška (referee) ; Chalupský, Vladimír (advisor)
This bachelor's thesis deals with an analysis of customer services provided by TAMTAM BAR restaurant in Kromeriz. In the theoretical part mainly the issues of marketing research and customer satisfactory are processed. The analytical part is focused on the introduction of the company itself, followed by the evaluation and the analysis of customer satisfaction. As the result this in turn leads to proposal of measures for quality level increase of analyzed services.
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Analysis of Customer Services in TAMTAM BAR
Vrabcová, Kateřina ; Nováková, Eliška (referee) ; Chalupský, Vladimír (advisor)
This bachelor's thesis deals with an analysis of customer services provided by TAMTAM BAR restaurant in Kromeriz. In the theoretical part mainly the issues of marketing research and customer satisfactory are processed. The analytical part is focused on the introduction of the company itself, followed by the evaluation and the analysis of customer satisfaction. As the result this in turn leads to proposal of measures for quality level increase of analyzed services.
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Food safety
Vrabcová, Kateřina ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
In the diploma thesis I was dealing with the issue of food safety in the Czech Republic and labeling of meat products. In the practical part were carried out two surveys, public opinion poll and survey of proper labeling of meat products. Opinion polls were attended by 462 consumers and analysis of proper labelling was subjected to 489 meat products in select retail chains in Prague. Survey results of labeling of meat products were not very positive, but can be expected to improve, as well as enhancing food safety.
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Spanish proverbs (keyword human body) and their Czech equivalents
VRABCOVÁ, Kateřina
This Graduation Thesis aims to capture the characteristics of selected proverbs and to analyze the collected material (351 proverbs). At first in the theoretical part the proverbs come to be classified by the form and the meaning and then their specific forms are characterized. In the practical part the proverbs are analyzed and an examination is performed as to their syntax and semantics compared with their Czech equivalents. The frequency of use of individual proverbs in the contemporary Spanish is described according to the corpus CREA.
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