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Ethical dilemmas in crisis telephone intervention among seniors
VOSIKOVÁ, Kristýna
The thesis is of a theoretical nature. The thesis deals with the ethical dilemmas of telephone crisis intervention workers while working with seniors. This thesis aims to define the moral dilemmas of telephone crisis intervention workers, which are exposed every day, and to reflect on their solutions with the help of ethical theories. The first chapter presents the characteristics of age and ageing, age changes, and preparation for age. The second chapter contains the aspects and features of crisis intervention and the causes, phases, types and solutions of the crisis. Chapter three presents the topic of telephone crisis intervention as a form of help. Chapter four describes senior crisis intervention, the most common crises in old age and senior telephone crisis intervention. The last chapter contains the topic of ethical dilemmas in the senior telephone crisis intervention and the reflection of ethical theories responding to moral dilemmas of the line workers.
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Field social service for seniors
VOSIKOVÁ, Kristýna
The thesis is theoretically oriented. The thesis centres on informal family care for the elderly. This thesis aims to show the family as an essential element of the care, to state the benefits and dangers of family care, and to reveal the state support system for the informal caregivers. In the first chapter defines the old age and ageing, the changes in the old age (physical, psychical, social, spiritual), and the personality of the old. The second chapter introduces the family as an element of the care, the benefits and dangers of the family care, and the state support system. The last chapter describes the social services, field social services for the elderly, care services, and personal assistance.
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