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Customer Satisfaction - Analysis and Recommendations for its Improvement
Peroutková, Leona ; Maštera, František (referee) ; Chalupský, Vladimír (advisor)
This bachelor‘s thesis is focused on customer satisfaction survey for the selected company, based in Brno, which deals with accounting and tax consulting. The result of this work is output in the form of suggestions and recommendations that will lead to an increase in the existing level of customer satisfaction.

See also: similar author names
2 PEROUTKOVÁ, Lenka
2 Peroutková, Lenka
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