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Communication in foreign language in crisis situations
PECHOVÁ, Ivana
The theoretical starting point of this work was sophrolinguistics as a science discipline. Sophrolinguistics is a science that examines how a person is linguistically behaving in a crisis situation. The basis is that one communicates simply, briefly and clearly. This thesis is also focused on how to deal properly in crisis situations, how to listen to people who find themselves in a crisis situation. At the end of the theoretical part, the thesis deals with characteristics of crisis situations. The practical part deals with communication in crisis situations, what kind of words is appropriate in the given situation, but also points out what should not be said. This thesis shows the difference in the number of emergency lines in our country and in the German-speaking environment, offers examples of interviews from calls to emergency lines. Then the thesis describes real crisis situations (theft and theft of personal belongings, fire, traffic accident, injury, dog biting, snake bite and brain shake) in which pupils can get abroad. For each crisis situation, there are several activities to be used in teaching. The situation also includes the appropriate vocabulary that pupils at language level A1 and A2 should know. At the end of the practical part of the thesis an analysis of selected textbooks of the German language was performed. The subject of the study was whether the selected textbooks deal with how to respond in crisis situations and include appropriate vocabulary.
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