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Customer Satisfaction Analysis and Recomentadions for its Improvement
Kopáč, Jiří Vili ; Zuzaniková, Lenka (referee) ; Chalupský, Vladimír (advisor)
Master's thesis is focused on areas of customer satisfaction analysis of GRAPE SC, a.s. company which provide Internet connection in Northwestern Bohemia. Theoretical part of master's thesis solve opportunity of marketing research whose output will be analyzed in practical part. There will be propose suggestions and precautions on the basis of gained data. These measures will lead to general increasing customer satisfaction with providing services and increasing company earnings.
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Proposal of Efficiency Improvements for Internal Company E-shop
Verčimák, Peter ; Kopáč, Jiři Vili (referee) ; Luhan, Jan (advisor)
This masters thesis will focus on proposals which will lead to improve functionality of company e-shop. Will describe functionality and importance of the e-shop for company business. Proposals are aimed to increase users comfort and more effective usage of computing resources. There will be introduced processes which will help to implement proposed changes according to current trends in the design and project management of IS/ICT. This thesis will also take a look of potential risks of related to the transition to the new hardware and define change management process.
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Layout of Tools to Restrict Software Piracy
Kopáč, Jiří Vili ; Pavlů, Jaroslav (referee) ; Kříž, Jiří (advisor)
I will try to solve and point to current problems connected with piracy in software industry in my project. I will do analysis of actual situation based on information sources. My suggestions will be made by backward synthesis which should show optimal solution as well as how software piracy reduces to minimum also how to defend and prevent against it.
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Layout of Tools to Restrict Software Piracy
Kopáč, Jiří Vili ; Pavlů, Jaroslav (referee) ; Kříž, Jiří (advisor)
I will try to solve and point to current problems connected with piracy in software industry in my project. I will do analysis of actual situation based on information sources. My suggestions will be made by backward synthesis which should show optimal solution as well as how software piracy reduces to minimum also how to defend and prevent against it.
|
|
|
Proposal of Efficiency Improvements for Internal Company E-shop
Verčimák, Peter ; Kopáč, Jiři Vili (referee) ; Luhan, Jan (advisor)
This masters thesis will focus on proposals which will lead to improve functionality of company e-shop. Will describe functionality and importance of the e-shop for company business. Proposals are aimed to increase users comfort and more effective usage of computing resources. There will be introduced processes which will help to implement proposed changes according to current trends in the design and project management of IS/ICT. This thesis will also take a look of potential risks of related to the transition to the new hardware and define change management process.
|
|
|
Customer Satisfaction Analysis and Recomentadions for its Improvement
Kopáč, Jiří Vili ; Zuzaniková, Lenka (referee) ; Chalupský, Vladimír (advisor)
Master's thesis is focused on areas of customer satisfaction analysis of GRAPE SC, a.s. company which provide Internet connection in Northwestern Bohemia. Theoretical part of master's thesis solve opportunity of marketing research whose output will be analyzed in practical part. There will be propose suggestions and precautions on the basis of gained data. These measures will lead to general increasing customer satisfaction with providing services and increasing company earnings.
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