National Repository of Grey Literature 66 records found  beginprevious57 - 66  jump to record: Search took 0.00 seconds. 
Systémy ochrany spotřebitelů před nebezpečnými výrobky
Borková, Zuzana ; Kořánová, Helena (advisor) ; Hůlová, Marie (referee)
Cílem této práce je zmapovat systémy ochrany spotřebitele před nebezpečnými výrobky, zjistit informovanost spotřebitelů o těchto systémech a úroveň znalostí nutných při nákupu bezpečných domácích spotřebičů.
Spokojenost zákazníka s rehabilitačními službami
Saiverová, Denisa ; Kořánová, Helena (advisor) ; Turzík, Vladislav (referee)
The graduation theses deals with the customer satisfaction -- in this case patients - with the rehabilitations services in the Rehabilitation Institute Kladruby. The theoretical part defines the general conditions of the service quality by ISO standards 9000 and the relevant literature, outlines the improving of service quality, explain the conception of the customer satisfaction, outlines the possibilities of it's measuring and improving. The theses finds satisfaction or dissatisfaction of the patients with the certain areas by the questionnaire investigation. Areas of investigation are for example the care of doctors and nurses, providing information on the nature of health, the physiotherapists work, quality of food and equipment on order on the bed wards. The obtained results are compared with the investigation of the bachelor thesis.
Food quality -- additives
Blehová, Lucie ; Kořánová, Helena (advisor) ; Hůlová, Marie (referee)
The bachelor thesis "Food quality -- additives" deals with the legislative security of using food additives in the Czech Republic. It is also concerned with the additives according to their food functions and influence on consumers' health. The practical part focuses on the opinions of consumers, which are finally compared with the opinions of experts.
Nápojové obaly
Burešová, Michaela ; Kořánová, Helena (advisor)
Cílem bakalářské práce je analýza spokojenosti spotřebitelů s obaly na mléko. Provedený vlastní výzkum zjistil, že nejoblíbenějším obalem na mléko je nápojový karton, na druhém místě je sklo a třetí pozice patří plastu. V oblasti obalů je zapotřebí neustálého zlepšování, a to jak ze strany výrobců, tak i v chování spotřebitelů. V závěru jsou tedy uvedeny návrhy na zlepšení.
Consumer's protection in financial services sector
Petr, Rostislav ; Kořánová, Helena (advisor) ; Hůlová, Marie (referee)
The objective of this bachelor's thesis is to present instruments of consumer's protection, which are available in sector of financial services. This is including the ways of performing this protection and who to ask for help in case of any problems. After the joining of the Czech Republic to European Union it is necessary to enhance the general view of this issue, because the palette of accessible instruments has widened. The examples of sample out-of-court resolutions of cross-border disputes within EU are also included in this thesis.
Quality of the services on student hostels
Řeháková, Helena ; Kořánová, Helena (advisor) ; Hůlová, Marie (referee)
The theme of this paper is "The quality of the services on student hostels". The objective of this paper is the analysis of the quality of services on student hostels and suggestion of improvement.
Quality assessment of the selected commodity product
Syrovátková, Irena ; Plášková, Alena (advisor) ; Kořánová, Helena (referee)
The quality of a product is very important nowadays. The customer take into account by the purchase of the product not only price and the quantity of the purchased product but also he requires mainly its quality. The theme of the disertation is the comparison of selected motorcycles of the same category and different brands which are sold in the Czech market. Here is mentioned the basic information about their engineering characteristic, costs, design and customer service. On the basis of these charakteristics was analyzed the quality of motorcycles in the each group of evaluation. After that was determined the average sequence accordance with particular issues. Questionnaire was created to the quality of the motorcycles was set objectively. Its elaboration helped to better evaluation of the motorcycles and to find out which characteristics of are consider to cover up into the evaluation.
Food safety in retail chains
Feix, Michal ; Plášková, Alena (advisor) ; Kořánová, Helena (referee)
The theoretical part of the diploma work contains key principles of food safety. It includes the chapter about RASFF system and nanotechnology in food safety. Next part is about chosen food safety systems HACCP, IFS and BRC. In the practical part there is the analysis of the food safety system in the retail chain and the proposal for the more efficient one.
The application of standard requirements for norm ISO series 9000 in the firm Servis elektro, Roudnice nad Labem
Kníže, Vladimír ; Kořánová, Helena (advisor) ; Hykš, Ondřej (referee)
The aim of my thesis is prepare the firm Servis elektro, Roudnice nad Labem to introduce and certificate Quality management system according to norm ISO 9001. Since costs to get certification are for a small firm too high, I try to my thesis complete of information, by means of which I realize all of conditions for get grant from program Development for year 2009. In addition I will occupy with what kind of way is possible to get other financial resources of grant from program Development to certification according to norm ISO 9001. These possibilities I try to compare between them with morecriterionel variant evaluation. Purpose of whole thesis is achieving more competitive advantage of firm Servis elektro, which resides in Roudnice nad Labem.
Ekolabeling - nástroj pro zvyšování kvality
Janoutová, Marie ; Kořánová, Helena (advisor) ; Petrová, Adéla (referee)
Práce zkoumá, do jaké míry spotřebitelé o ekoznačení ví. V případě, že o něm moc nevědí, proč tomu tak je, co jim chybí apod. Toto zkoumání proběhlo na základě dotazování. Dále se diplomová práce věnuje vztahu kvalita versus ekoznačení. V aplikační části je popsána propagace loga EŠV na internetových stránkách jednotlivých firem a přímo na výrobku.

National Repository of Grey Literature : 66 records found   beginprevious57 - 66  jump to record:
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