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Working Motivation of Nurses
FLORIÁNOVÁ, Michaela
Current status: The word motivation means to move. A motive is a factor that forces us to move ahead and meet our goals. The American Professor Frederick Herzberg dealt with motivation and compiled the motivation-hygiene theory of motivation. In this theory he focused on the satisfaction and dissatisfaction of respondents with work and the circumstances that led to those feelings. (2, 3). Subject: The aim of the research was to explore the extent to which hygiene (maintenance, external) and motivation (internal) factors affect job satisfaction of nurses. Methods: To obtain the necessary data for processing the thesis, quantitative research was used and it was conducted using a non-standardized questionnaire. Nurses and ward nurses in hospital wards in České Budějovice were involved. The theme of the questionnaire concerned the motivation and external factors according to Herzberg. The questionnaires were processed by SPSS, a non-parametric correlation test, and for evaluating the response rate a descriptive statistical function was applied. For statistical confirmation of the hypotheses was chosen 5% level of significance. Participants: In the study were included shift nurses and ward nurses in hospital wards in České Budějovice. A total of 250 questionnaires (100%) were distributed and 143 questionnaires were returned (57.2%). Nurses were contacted at the Department of Dermatology, ENT, ophthalmology, internal, surgical, rehabilitation, aftercare, ARO, children and urology wards. Results: The evaluation of the external factors of work motivation were observed in the following areas: policy and administration, relations with superiors, relationships with workers of the same level, salary, job security, personal life, working conditions and status. The results show that nurses are not satisfied with the wages (74.2%) and in their opinion, wages do not correspond with the work done (78.4%). Respondents pointed out that there are frequent conflicts within the team (52.5%) and lack of involvement in decision-making (57.4%). On the contrary, most nurses (92.3%) feel good among colleagues and say there is also a good atmosphere in the workplace (89.5%). Interpersonal relationships at work are also evaluated positively (88.8%) and the majority of nurses (93%) get along well with colleagues. The following areas were monitored within the evaluation of the motivational factors: recognition, promotion, work itself, the opportunity for personal growth and responsibility. Evaluation of the motivating factors revealed five negative areas. One of them is the stipulation of benefits given by the employer for work done above the norm; nurses responded that they do not receive these advantages (83.9%). According to the respondents, nurses do not have the opportunity for professional growth (51.1%) and promotion (74.2%). At the same time, in their opinion the occupation of a nurse is not considered prestigious (76.3%).They do not get recognition from superiors for successful or quality work (56.7%). On the contrary, a positive finding is that nurses have the option of continuing education (88.1%) and find self-fulfilment in their work (76.9%). Nurses get recognition from patients (62.2%). Conclusions and recommendations for practice: The results of the survey show that most nurses surprisingly answered both the motivation and external factors positively. The greater presence of external and motivation factors increased job satisfaction of the nurses. Their biggest problem was considered wages, which in the opinion of nurses does not correspond to the workload. The motivating factors fared best were training opportunities, good acceptation to the team and that the nurses enjoy the performed work and it suits them.
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