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Ethical problems with pensioner care in retirement homes, reflection on the Standards of quality in social services in the context of ethics
MANOVÁ, Dana
The thesis is focused on quality standards in social services with the view to clarify the ethical dilemmas that occur in providing client care in elderly homes. Firstly, the work focuses on the transformation of social services of the Czech Republic at the turn of the 20th and 21st century, the emergence of Act no. 108/2006 of Social services, from which emerged for social service providers a legal obligation to create and follow standard of quality that are defined further. Subsequently the thesis continues with the ethics of social work and social workers' Code of Ethics, which sets out the values and ethical principles for their work. This is followed by the description of the ethical dilemmas and ethical issues directly determining the target group of clients who use services of homes for the elderly. This group is also described. The last part of the thesis deals with reflection of concrete ethical dilemmas. Provided dilemmas are solved by standards of quality created by the team of workers working in home for the elderly clients, who in 2012 successfully passed inspections of social services.
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Process Management and Document Control in a Market Surveillance Authority
Manová, Dana ; Plášková, Alena (advisor) ; Pražák, Milan (referee)
This diploma thesis deals with the process analysis and documentation of the Czech Trade Inspection Authority, a market surveillance authority in the state administration. The main objective of this thesis is the mapping of operational processes within the organization and identification of their potential weak points. The author of the thesis then proposes ideas for their improvement. The main tool for process analysis is the 5. criterion of the CAF model (Common Assessment Framework), which takes into consideration the specific needs of public administration. The thesis then focuses on the analysis of documentation, tries to find its strengths and weaknesses and finally ideas for its improvement.
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Canistherapy in the Home for seniors in Chvalkov
MANOVÁ, Dana
The work deals with canistherapy in the Home for Seniors in Chvalkov. The theoretical part identifies the term canistherapy, the forms of canistherapy and their common benefit for seniors. It deals with the old age and social changes of seniors. The practical part describes the Home for Seniors in Chvalkov. Its purpose is to decide whether canistherapy practiced in selected clients of this Home brings benefit. The results are processed through casuistics of the selected clients. The results were drawn from the semi-directed dialogues.
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Společenská odpovědnost malých a středních firem
Manová, Dana ; Džbánková, Zuzana (advisor) ; Černá, Iva (referee)
Práce se zabývá vztahem malých a středních firem ke koncepci společenské odpovědnosti firem jako podpůrného nástroje podnikového řízení pomáhajícího ke stabilitě firmy, zlepšení dobrého jména podniku a jako nástroj k zvýšení konkurenceschopnosti, který je ale malými a středními firmami opomíjen a nepovažován za podstatný. Zkoumáno a oveřováno kvalitativním výzkumem se třemi firmami.
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